HANTANENGINEERING DIGITAL SYSTEMS

CORPORATE / 06

Support

Last updated: 9 October 2026

This is an English translation provided for convenience. In case of any discrepancy, the Turkish version prevails.

How to reach us about our products, apps and corporate matters.

1. Contact channels

Email
[email protected]
Phone
+90 544 567 53 53
Address
PİRİÇELEBİ MAH. ZİHNİDERİN CAD. NO: 25A, 53100 MERKEZ / RİZE, TÜRKİYE
Response time
On business days, within 3 business days at the latest

2. App support

For help with one of our apps, please include in your email:

  • the name of the app,
  • your device and operating system version,
  • a short description of the problem and a screenshot if possible.

Never share your password or verification codes by email; HANTAN will never ask for them.

3. Account and data deletion

You can request deletion of your account and associated data in any app published by HANTAN from this page, without installing the app.

  1. Send an email to [email protected] with the subject “Account Deletion Request – [App name]”.
  2. Include the email address or phone number registered to your account. For your security, we may ask you to send the request from the address registered to your account.
  3. Your request is completed within 30 days at the latest and you are notified.

Data deleted: your account and the personal data associated with it (profile information, in-app content and preferences).

Data retained: records that must be kept due to legal obligations such as tax and commercial law, or for security and fraud prevention, are kept for the period required by law and deleted at the end of that period. App-specific details are in the privacy policy of the relevant app.

4. Reporting a security vulnerability

If you notice a security vulnerability in our website or products, please report it by email to [email protected] with the subject “Security Report”. Please do not access more data than needed to confirm the issue, do not disrupt the service, and give us reasonable time to fix it. Our reporting channel is also published in our security.txt file.

5. Corporate enquiries

For cooperation, quotations and corporate communication, write to [email protected]. For requests about your personal data, please use the Data Subject Requests page.